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Questions - valentuscoffeeonline gtag('event', 'questions', { 'send_to': 'AW-1071720686', 'user_id': 'replace with value' });

Questions

FREQUENTLY ASKED QUESTIONS

Click on a question to view the answer.

Valentus Prevail Products are formulated in the USA. They are also shipped from the USA.

Valentus is available to all countries (except North Korea & China)!  Shipping fees and taxes will vary depending on your location.

Shipping costs are calculated during the checkout process however here are some estimated numbers based on recent shipping costs. All prices are in US dollars:

Shipping to USA:
1 box $6.97
3 boxes $14.48
6 boxes $22.96
16 boxes $26.48

Nope!  Because the product is first shipped to our Canadian location (either in Alberta or Ontario), it is then sent out via Canada Post and you do not have to pay duty. Provincial Taxes apply.

No. We do, however, encourage it because it means you don’t risk running out.  There is no contract and you can cancel your loyalty purchase at any time.  If you are on autoship, you can change your selection and order date at any time.

It’s so easy and you have options! For a hot cup of coffee, boil your water and remove from heat. Add the hot water and the SlimROAST packet contents to your favourite mug. Stir and enjoy! Some people like to add a milk of their choice. For cold-brew lovers, mix SlimROAST with cold water and ice. If you like your coffee creamier, add a milk of your choice!

Simply add the packet to a cup of water and mix! Feel free to add ice, or even blend with ice for a fruity slushy experience! We’ve heard from some of our Valentus Bar customers that adding a splash of vodka on the weekend makes for a nice summer sipper!

The majority of customers do not experience any negative effects with the SlimROAST coffee product. That said however, there are times or circumstances when the product may not be right for you. Here is the warning that is included on each box of SlimROAST coffee:

Not for use by individuals under the age of 18. Do not use if pregnant or nursing. May contain pollen, which can cause reactions in some people. If rash or other symptoms appear, discontinue use and consult your healthcare professional. Do not use if you are at risk or being treated for high blood pressure, kidney, thyroid, heart or psychiatric disease, anxiety, depression, seizure disorder or stroke. Individuals who consume caffeine with this product may experience adverse effects. Seek professional assistance in case of accidental overdose or if you experience rapid heartbeat, dizziness, severe headache or shortness of breath. Consult with your healthcare professional prior to use if you have a medical condition or are taking medication. If sleeplessness occurs discontinue afternoon dose.

We take great pride in the quality of our products. We are confident that Valentus Prevail functional beverages are the most effective and complete weight management, energy, immune and lifestyle products on the market today. If, for any reason, you do not absolutely LOVE our products, or for any other reason, simply return the unused, unopened and re-saleable condition box(es) within 30 days from the date of your first order. We will gladly give you a full refund, pro-rata, on the amount of returned, unopened box(es) you send back. Simply email us at support@valentus.com if you would like to share your results, need to order more, or anything else. Our friendly and knowledgeable support staff are trained to make sure you are 100% satisfied!